Once your order has been processed and shipped, you will receive a shipping confirmation email containing a tracking number. You can use this tracking number to monitor the status of your delivery. Alternatively, you can log in to your account on our website to view the order status and tracking information.

Our return policy allows for returns or exchanges of eligible items within a specified period from the date of delivery. To initiate a return or exchange, please contact our customer service team for assistance. For more details, please refer to our Return Policy section.

Yes, we offer international shipping to select countries. Shipping rates and delivery times may vary depending on your location and the shipping method selected. Please note that international orders may be subject to customs duties, taxes, and other fees imposed by the destination country's customs authorities.

If you have any questions, concerns, or inquiries regarding our products, services, or policies, our customer support team is here to assist you. You can reach us by phone at  +971527145944, by email at info@fawatim.com, or through the contact form on our website. Our customer service representatives are available during our operating hours to provide prompt assistance.